Sales Consultant - Retail Excellence
ZEISS (company site, opens in a new tab)5–7 yrsDelhi NCROn-siteDirect career pageEst. 10–18 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive deployment and continuous improvement of retail SOPs across ZEISS Vision Centers (ZVCs) to standardize performance and experience.
- Own tracking, analysis, and reporting of key retail KPIs including footfall, conversion rates, average transaction value, product mix, and customer satisfaction metrics to identify gaps and benchmark stores.
- Lead root-cause analysis and develop/implement structured improvement plans with cross-functional teams to elevate underperforming stores and scale best practices.
Minimum Requirements
- 5-7+ years progressive sales or product training experience with strong understanding of retail operations and KPIs.
- Experience in SOP/process deployment and retail KPI analytics including Excel/BI/dashboarding skills.
- Experience managing or influencing franchise/partner stores preferred.
- Work Experience Required: 5-7+ years retail sales/training related experience.
Ideal Candidate Profile
- Analytically strong with ability to translate data insights into actionable improvement plans for retail operations.
- Experienced in cross-functional stakeholder management to align marketing, training, and technology enablement with store needs.
- Demonstrated ability to lead retail excellence initiatives with project management and execution focus in multi-location retail environments.