Service Now Jr Admin
Johnson Controls (company site, opens in a new tab)4–6 yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage daily health, stability, and configuration of the ServiceNow platform including user roles, access controls, and core modules like ITSM and CMDB.
- Support platform upgrades, patches, testing, and troubleshooting of complex issues with implementation of long-term fixes.
- Collaborate with cross-functional teams to translate requirements into configurations and mentor junior administrators on platform standards.
Minimum Requirements
- 4–6+ years hands-on experience administering or developing in ServiceNow.
- Strong hands-on experience with ITSM and ITAM is mandatory.
- Bachelor’s degree in IT or related field or equivalent experience.
- ServiceNow Certified System Administrator (CSA) certification required or in progress.
Ideal Candidate Profile
- Experienced with ServiceNow platform architecture including tables, ACLs, workflows, and role-based access control.
- Comfortable working in Agile/hybrid environments and interacting with both technical and business stakeholders.
- Proven ability to mentor junior team members and uphold platform governance and best practices.