Senior Manager - P&C Delivery (Talent Supply Chain Operations)
NTT Ltd. (company site, opens in a new tab)10+ yrsGurugramOn-siteDirect career pageEst. 18–30 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end Talent Supply Chain Operations covering interview scheduling, offer management, background checks, onboarding, and recruitment operations.
- Drive operational excellence by monitoring SLAs/KPIs, optimizing processes via automation and standardization, and ensuring compliance and data accuracy.
- Manage and develop a recruitment operations team, oversee vendor compliance, and provide analytics-driven insights to leadership for workforce planning.
Minimum Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 10+ years of experience in HR Operations, Talent Acquisition Operations, Shared Services, or Talent Supply Chain Management.
- Proven experience managing large-scale, fast-paced recruitment operations with hands-on expertise in interview scheduling, offer management, background verification, onboarding, and HR systems.
- Experience leading operational teams and working with Applicant Tracking Systems (ATS).
Ideal Candidate Profile
- Seasoned leader with strong operational expertise in talent acquisition lifecycle and ability to manage complex, high-volume recruitment processes.
- Experience working in dynamic environments requiring multi-stakeholder coordination and influencing senior hiring managers and partners.
- Analytical and solution-oriented with track record in process improvement, compliance governance, and driving team performance in recruitment operations.