I&P GN - SC&E - Consultant-Service Management -Connected Sevice
Accenture (company site, opens in a new tab)3–10 yrsBengaluruOn-siteDirect career pageEst. 8–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and deliver Connected Service and Field Service Management projects for asset-intensive industries, focusing on improving field execution and service outcomes.
- Manage master data migration from SAP and Oracle into PLM platforms and support connected asset and IoT-based service solutions including remote monitoring and predictive maintenance.
- Implement and optimize field service management solutions on platforms like IFS, SAP FSM, PTC ServiceMax, or Salesforce Field Service, including technician dispatch, scheduling, and work order management.
Minimum Requirements
- 3-10 years of experience in aftermarket/aftersales service operations with exposure to master data management, connected/IoT solutions, or field service management.
- Experience with SAP and/or Oracle master data and PLM platforms such as Siemens Teamcenter, PTC Windchill, or SAP PLM.
- Experience with field service management platforms like IFS, ServiceMax, or Salesforce Field Service.
- Work Experience Required: At least partial consulting experience is mandatory.
Ideal Candidate Profile
- Demonstrates deep domain expertise in aftersales service operations combined with techno-functional experience integrating business processes and technology.
- Experienced in working with cross-functional, global teams using Agile methodologies and skilled in leading workshops and fit-gap analysis.
- Strong analytical skills to use data for business case development, highly organized, detail oriented, and effective in communication across cultures.