I&P GN - Song -Commerce- Manager - Process Excellence-PE
Accenture (company site, opens in a new tab)2–8 yrsGurugramOn-siteDirect career pageEst. 12–22 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead client workstreams to assess, redesign, and transform commerce processes and operating models incorporating AI and agentic solutions.
- Design future-state commerce processes integrating AI, automation, governance, and human-agent workflows, delivering measurable improvements in growth, customer value, and operational effectiveness.
- Facilitate client workshops, manage relationships, build transformation roadmaps, and produce implementation-ready recommendations linked to key commerce metrics such as traffic, conversion, GMV, and margin.
Minimum Requirements
- 2-8 years of relevant experience in process excellence, commerce transformation, functional consulting, or management consulting.
- Bachelor's Degree or equivalent required; MBA/PGDM preferred.
- Strong understanding of commerce operating models and processes across at least two areas such as product content design, digital shelf operations, merchandising, pricing, order management, or commerce analytics.
- Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, or Chennai.
Ideal Candidate Profile
- Experience leading independent client workstreams in fast-paced, matrixed, global consulting environments with client-facing accountability.
- Hands-on commerce transformation leader skilled in applying structured process excellence methods and AI/agentic design principles to commerce workflows.
- Strong communicator and facilitator able to translate complex AI, data, and process concepts into business-ready recommendations for senior stakeholders.