HR Operations & Admin Specialist
NTT Ltd. (company site, opens in a new tab)8–9 yrsGurugramOn-siteDirect career pageEst. 14–20 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and coordinate end-to-end global HR Hire-to-Retire (H2R) operational processes within a Shared Services environment, ensuring accuracy, timeliness, and quality service.
- Serve as functional SME for H2R operations including process governance, compliance, standardization, and continuous improvement in a Global HR Shared Services context.
- Support HR technology implementations, audit readiness, process automation initiatives, and provide guidance to HR Operations Analysts and other team members.
Minimum Requirements
- 8-9 years of relevant experience in Global HR Shared Services or HR Operations.
- Strong functional expertise in Hire-to-Retire (H2R) processes and advanced knowledge of employee lifecycle management.
- Experience with enterprise HR platforms and case management systems; hands-on experience with SAP SuccessFactors and ServiceNow preferred.
- Office-based position in Gurugram; flexibility to work night shifts aligning with IST, CET, or EST/CST business hours.
Ideal Candidate Profile
- Experienced in managing complex or sensitive employee cases and coordinating with global HR teams across multiple regions (especially MENA and EMEA preferred).
- Skilled in HR data analytics and reporting using Microsoft Excel, Power BI or similar tools, with ability to provide operational insights and support process improvement.
- Comfortable working in a fast-paced, matrixed global HR environment with strong stakeholder management and communication capabilities.