HR Operations & Admin Associate
NTT Ltd. (company site, opens in a new tab)2–4 yrsGurugramOn-siteDirect career pageEst. 4–7 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Support global Hire-to-Retire (H2R) employee lifecycle processes in a Global HR Shared Services environment, including onboarding, employee changes, and separations.
- Handle employee and manager inquiries via multiple service channels, execute standard HR transactions, maintain accurate records, and ensure data integrity.
- Collaborate with HR, Payroll, Benefits, and Talent teams, adhere to SOPs and SLAs, and assist in process improvements and user acceptance testing (UAT).
Minimum Requirements
- 2 to 4 years of relevant experience in Global HR Shared Services or HR Operations.
- Graduate degree required; HR qualification preferred.
- Experience with enterprise HR platforms, especially SAP SuccessFactors and ServiceNow preferred.
- Willingness to work flexible hours including night shifts to support global stakeholders.
Ideal Candidate Profile
- Experienced in Hire-to-Retire (H2R) processes within a global shared services context handling multi-regional (MENA, EMEA) support.
- Proficient in maintaining HR master data and executing HR transactions accurately under SOP and SLA guidelines.
- Effective collaborator with strong customer service orientation and ability to manage multiple priorities in a timely manner across diverse time zones.