AWS Cloud Engineer
The Hartford (company site, opens in a new tab)2–6 yrsOn-siteDirect career pageEst. 12–20 LPA
Posted 21h ago
Reach people at The Hartford
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at The Hartford you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Design, build, and support cloud-native AWS capabilities to extend Amazon Connect contact center platform improving customer and agent experiences.
- Develop APIs, event-driven services, and scalable integrations connecting Amazon Connect with enterprise and third-party systems.
- Own Infrastructure as Code deployment, CI/CD automation, monitoring, incident response, and continuous optimization of contact center cloud services.
Minimum Requirements
- 2-6 years of hands-on experience building cloud-native applications or integrations using AWS.
- Experience with contact center technologies or customer experience platforms like Amazon Connect, Genesys Cloud, NICE CXone, Five9, or Cisco.
- Proficiency in AWS Lambda, TypeScript or comparable language, API design, event-driven architecture, and Infrastructure as Code (AWS CDK).
- Work Experience Required: 2-6 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Demonstrated ability to translate customer journey and contact center operational needs into scalable AWS cloud-native solutions.
- Experience in supporting production services including monitoring, incident response, and root cause analysis in a fast-paced Agile environment.
- Track record of building reusable, secure, resilient AWS services that improve customer and agent experiences within contact center ecosystems.