Customer Success Manager - Measure Marketing
Measure Marketing Results3+ yrsRemoteDirect career pageEst. 6–12 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Own client relationships as the main point of contact, driving retention through regular reviews and proactive issue resolution.
- Analyze and explain AI search, SEO, and PPC performance data to connect marketing efforts with measurable business outcomes such as leads and cost per lead.
- Lead data-driven storytelling and project management, turning analytics into clear progress reports and coordinating cross-functional teams to deliver on client goals.
Minimum Requirements
- Minimum 3 years experience in customer success or account management within digital marketing, SEO/SaaS or similar B2B services.
- Working knowledge of SEO, PPC (Google Ads, Microsoft Ads), and early understanding of AI search, GEO and AEO.
- Ability to analyze data from GA4, Search Console, Google Ads and use it to create clear, persuasive reports for business stakeholders.
- Experience with AI tools (e.g., ChatGPT) for reporting and communication, project management tools like ClickUp (or Asana, Monday), and CRM systems such as HubSpot.
Ideal Candidate Profile
- Experienced at managing complex B2B marketing accounts combining technical data analysis with client relationship management.
- Comfortable explaining evolving AI and search technologies clearly to non-technical business audiences.
- Proactive operator who anticipates issues through data monitoring and drives outcomes through coordinated project management and clear communication.