Executive- Key Accounts| Key Accounts Management
Infibeam Avenues Limited (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 6–12 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary contact managing long-term relationships with assigned key account merchants, resolving issues and conducting regular review meetings.
- Oversee merchant onboarding and integration by coordinating with internal tech and compliance teams, ensuring documentation and KYC compliance.
- Monitor and analyze transaction volumes and payment performance to identify growth opportunities, prevent churn, and ensure revenue protection.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Mandatory skills include understanding of API integration, KYC and compliance documentation processes.
- Knowledge of transaction performance metrics and revenue management in payment processing context.
- Familiarity with compliance standards such as PCI-DSS and RBI regulations.
Ideal Candidate Profile
- Experienced in managing high-value merchant accounts within payment gateway or fintech environment with focus on client retention and revenue growth.
- Proficient in coordinating cross-functional teams (tech support, compliance, banking operations) for onboarding and issue resolution.
- Skilled in data analysis using dashboards (e.g., MARS) to drive performance optimization and strategic feedback integration.