Site Reliability Engineer
Tecsys Inc. (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Respond to and resolve priority incidents (P1–P4) in mission-critical SaaS environments, collaborating with North America and India NOC teams.
- Identify root causes of recurring incidents and implement permanent fixes to improve platform reliability for healthcare and distribution customers.
- Develop automation and tooling on AWS and Azure to reduce manual operations, including backup and infrastructure reliability checks, and lead impactful projects like backup architecture redesign.
Minimum Requirements
- Bachelor’s degree in computer science or related field.
- 3+ years experience in a technical SaaS environment.
- Hands-on expertise with Kubernetes, AWS, Azure, Infrastructure as Code (Terraform, Ansible or similar), CI/CD pipelines (GitLab preferred, Jenkins acceptable) and monitoring tools (Datadog or equivalent).
- Solid incident management experience including on-call rotations, escalations, and postmortems.
Ideal Candidate Profile
- Experienced reliability engineer with operational ownership in global, cloud-based SaaS platforms serving healthcare or distribution sectors.
- Proactively reduces technical debt and manual work through automation and infrastructure tooling enhancements.
- Skilled in incident response and root cause analysis within distributed systems, comfortable working across geographic teams in North America and India.