Lead Application Support Analyst (.NET / .NET Core / AMS / DevOps)
Kyndryl (company site, opens in a new tab)3–6 yrsBengaluruOn-siteDirect career pageEst. 8–15 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide production support and incident management for enterprise applications built on .NET/.NET Core in an Application Managed Services environment.
- Support DevOps activities including CI/CD pipeline management, deployment validation, rollback planning, and continuous service improvement.
- Collaborate cross-functionally to troubleshoot application and infrastructure issues, maintain documentation, and optimize service delivery per SLAs and KPIs.
Minimum Requirements
- 3-6 years experience in application support, maintenance, development, IT operations, or Application Managed Services environments.
- Strong hands-on experience with C#, .NET Framework, .NET Core, ASP.NET Core, REST API support, and debugging.
- Experience with SQL Server or equivalent relational databases; knowledge of ITIL-based service management processes (Incident, Problem, Change management).
- Exposure to DevOps tools and practices such as Git, CI/CD pipelines, Azure DevOps, Jenkins, and monitoring tools like AppDynamics or Splunk.
Ideal Candidate Profile
- Experienced in enterprise application support within SLA-driven, production environments with strong incident resolution capability.
- Technically proficient in .NET-based development/support and DevOps automation tools to support application lifecycle and release management.
- Familiar with collaborative AMS environments requiring coordination with development, infrastructure, database, network, security, and business teams.