Senior Workplace Technology Engineer
Tide (company site, opens in a new tab)4+ yrsHyderabadOn-siteDirect career pageEst. 12–22 LPA
Posted 2h ago
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Job description
Structured overview of role & requirements
About This Role
- Operate, maintain, and improve core IT platforms focusing on Configuration as Code framework in a cloud-native environment.
- Manage end-to-end provisioning, compliance, patching, and retirement of Mac and Windows device fleet ensuring smooth employee experience.
- Apply and troubleshoot security controls like device trust, DLP, and web security in partnership with InfoSec, and act as L2/L3 escalation for complex workplace tech issues.
Minimum Requirements
- Minimum 4 years of experience in IT or workplace engineering, preferably in a cloud-first organization.
- Hands-on experience with Google Workspace administration and device management tools Jamf and/or Intune for Mac and Windows endpoints.
- Familiarity with scripting in PowerShell, Bash, or Python and use of Terraform for Configuration as Code management.
- Experience with SSE/web security tools (e.g., Netskope), Zero Trust concepts, and ITSM tools (e.g., Jira Service Management).
Ideal Candidate Profile
- Experienced working in fast-scaling, cloud-native IT environments supporting globally distributed users.
- Skilled in automating IT operations and troubleshooting complex device and platform issues at L2/L3 support level.
- Preferably has exposure to regulated financial services or fintech domain and comfortable owning platform rollout workstreams.