MS Engineer-15
NTT (NTT Group) (company site, opens in a new tab)MangaluruOn-siteDirect career pageEst. 3.5–6 LPA
Posted 13h ago
Reach people at NTT (NTT Group)
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at NTT (NTT Group) you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide managed network services by proactively monitoring and resolving technical incidents in clients' IT infrastructure.
- Execute first-line incident investigation, request fulfillment, maintenance activities, and ensure continuous service through effective shift handovers.
- Identify opportunities for incident reduction and automation to improve service quality and support occasional project and disaster recovery tasks.
Minimum Requirements
- Bachelor’s degree in information technology, computing, or equivalent experience.
- Basic understanding of network technologies including Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr/ISr routers, Cisco ACS, ISE, Meraki switches, and routing protocols like BGP, OSPF, EIGRP.
- Experience using ITSM tools and processes with a disciplined approach to ticket handling.
- Work Experience Required: Not explicitly mentioned in the JD; Workplace: On-site.
Ideal Candidate Profile
- Entry-level professional comfortable working in client-facing network managed services with strong focus on incident resolution and process adherence.
- Able to work under pressure, communicate effectively across cultures, and maintain resilience during high-demand situations.
- Someone motivated to follow standard operating procedures closely and optimize service through proactive identification of automation or improvement opportunities.