Utelogy Platform Administrator
Kyndryl (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Administer and maintain the Utelogy U-Manage platform including configuration, user management, device hierarchies, and monitoring coverage.
- Develop and support dashboards, reports, automation workflows, and integrations with systems like ServiceNow and Microsoft Teams Rooms.
- Optimize alert management including threshold configuration, false positive reduction, and support audit, compliance, and training for operational teams.
Minimum Requirements
- 3–5+ years experience administering enterprise monitoring, AV management, infrastructure monitoring, or observability platforms.
- Strong hands-on experience with Utelogy or equivalent AV monitoring platforms, including Microsoft Teams Rooms ecosystem understanding.
- Experience with device onboarding, inventory management, alert/event management, reporting, ITSM integrations, and networking fundamentals.
- Work Experience Required: 3-5+ years relevant; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing large-scale AV environments with 500+ meeting rooms or equivalent scale.
- Proficient in platform integrations, automation workflows, and reporting to improve operational efficiency.
- Familiarity with REST APIs, scripting (PowerShell/Python), and enterprise monitoring tools aligns with success in this role.