Technical Experience Specialst
HighLevel (company site, opens in a new tab)2+ yrsRemoteDirect career pageEst. 6–12 LPA
Posted 2h ago
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Job description
Structured overview of role & requirements
About This Role
- Engage with technically advanced trial customers and deliver tailored HighLevel platform solutions aligned with their business goals.
- Manage and execute a high-value trial customer pipeline with proactive outreach and high engagement to drive a 65%+ trial-to-paid conversion rate.
- Provide advanced technical support including CRM configuration, automation workflows, integrations, and articulate platform business value to drive revenue impact.
Minimum Requirements
- 2+ years of HighLevel-related or equivalent SaaS/Technical Specialist experience.
- Strong advanced knowledge of HighLevel, CRM systems, marketing automation, social media management, funnels/websites, SEO, and integrations (Zapier, Make).
- Bachelor’s Degree strongly preferred or equivalent practical experience.
- Proven track record of consistent sales quota attainment (95–100%+ for at least 6 consecutive months).
Ideal Candidate Profile
- Experienced in managing technically sophisticated SaaS trial customers with business acumen to identify growth opportunities and articulate solution value.
- Operates with autonomy in pipeline management and multi-channel engagement to meet elevated MRR targets and conversion KPIs.
- Skilled at translating complex technical concepts into measurable business benefits for non-technical audiences and collaborates effectively across functions.