Senior Bilingual System Operations Specialist (Japanese)
Kyndryl (company site, opens in a new tab)6+ yrsGurugramOn-siteDirect career pageEst. 12–20 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor, control, and maintain large-scale enterprise IT infrastructure systems to ensure stable and efficient operations.
- Identify, analyze, and resolve system events, alerts, and issues proactively to minimize service disruptions and maintain high operational standards.
- Provide expert guidance and collaborate with customers and cross-functional teams on best practices, system utilization, and continuous operational improvements.
Minimum Requirements
- Fluent in Japanese (JLPT N2 or above) and English, both written and verbal.
- Minimum 5+ years of experience in IT systems operations or related technical roles; at least 6 years preferred in similar roles, ideally in IT or technical settings.
- Proficiency in IT systems including networks, hardware, software, troubleshooting, and client communication skills.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred; Windows Server certification and knowledge of Windows/Linux OS preferred but not mandatory.
Ideal Candidate Profile
- Experienced in handling complex system operations in fast-paced IT environments with a focus on reliability and problem resolution.
- Strong bilingual communication skills (English and Japanese) including translation and interpretation, suitable for direct client engagement and negotiations.
- Demonstrated ability to work collaboratively across technical teams and with customers to improve IT operations and outcomes.