Technical Account Manager - RHEL
Red Hat (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 18–30 LPA
Posted 9h ago
Reach people at Red Hat
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Red Hat you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide strategic technical and architectural guidance and hands-on support to key customers to optimize their Red Hat infrastructure.
- Independently resolve moderately complex technical issues while proactively identifying and mitigating technical risks in customer environments.
- Collaborate with internal teams on escalations, conduct regular technical and account reviews, and mentor junior team members.
Minimum Requirements
- 5+ years experience in support, development, engineering, IT, or quality assurance.
- Experience with system administration and troubleshooting Red Hat Enterprise Linux and other Linux platforms in production.
- Ability to manage multiple projects with shifting priorities and travel for customer visits within the region.
- Outstanding written and verbal communication skills; comprehension of enterprise architecture and strategic business drivers.
Ideal Candidate Profile
- Operates independently handling moderately complex technical issues in customer Red Hat environments with minimal guidance.
- Balances strategic advisory role with hands-on technical support and collaborates effectively with engineering and product teams.
- Experienced in customer-facing roles requiring proactive risk management and mentoring junior team members.