Senior Business Systems Analyst
Genesys (company site, opens in a new tab)5+ yrsTamil NaduOn-siteDirect career pageEst. 18–28 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead business analysis and process discovery, documenting current and future-state workflows related to AI and automation initiatives.
- Manage automation and AI solution lifecycle from intake, design, testing, deployment, to adoption and governance ensuring delivery of business value and compliance.
- Serve as Scrum Master for AI Enablement & Automation teams, facilitating agile ceremonies, optimizing delivery workflows, and maintaining Jira for transparent progress reporting.
Minimum Requirements
- 5+ years combined experience as Business Systems Analyst, Business Analyst, or Scrum Master in IT, including business process automation or AI projects.
- Hands-on experience with RPA platforms (Automation Anywhere, UiPath, Microsoft Power Automate) and AI enablement including defining AI use cases and solution requirements.
- Strong proficiency in agile delivery methods (Scrum, Kanban, Scrumban) and tools (Jira, Confluence).
- Work Experience Required: 5+ years relevant experience; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in bridging business and technical teams to deliver AI-powered automation solutions in enterprise environments under agile methodologies.
- Skilled in AI governance and AI-specific software development lifecycle, including risk assessment, data readiness, and continuous evaluation.
- Comfortable managing multiple workstreams with mixed agile frameworks and driving adoption and benefits realization for automation and AI technologies.