EUC Engineer
ICON plc (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead design, stability, and continuous improvement of enterprise endpoint and virtual desktop platforms including Intune, MECM/SCCM, Citrix VDI, Jamf, and supporting AWS components.
- Own engineering decisions and incident management for major EUC and VDI incidents, driving diagnosis, resolution, and preventative remediation.
- Use data-driven insights and KPIs to enhance reliability, security, user experience, and capacity planning for business-critical EUC services.
Minimum Requirements
- Bachelor's degree in Computer Science, IT, or related field, or equivalent professional experience.
- Strong experience with modern endpoint and EUC technologies: Intune, MECM/SCCM, Citrix Virtual Apps & Desktops, Jamf Pro, Group Policy, and AWS foundational services.
- Proven experience leading complex incident resolution with quantified root cause analysis.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced technical leader capable of owning critical EUC services and mentoring junior engineers in a fast-paced, regulated environment.
- Strong capability in scripting (PowerShell and macOS) and in producing operational data reports and dashboards for diverse stakeholders.
- Comfortable managing secure endpoint configurations, compliance, and incident management with collaboration across infrastructure, security, and application teams.