MS Network Engineer
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 3.5–6 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide managed services to maintain client IT infrastructure availability and reliability.
- Proactively identify, investigate, and resolve first-line technical incidents and requests following approved procedures and SOPs.
- Support continuous service via monitoring, ticket handling, maintenance activities, and contribute to process improvements and occasional project work.
Minimum Requirements
- Basic knowledge of networking technologies: Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus/ASr/ISr routers, Cisco ACS, ISE, Meraki switches, routing protocols BGP, OSPF, EIGRP.
- Proficiency with ITSM tools and ITSM processes, including ticket management and SOP adherence.
- Bachelor’s degree in Information Technology, Computing, or equivalent experience.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Entry-level or early-career networking professional capable of disciplined ticket handling and following documented procedures.
- Comfortable working in a hybrid environment with the ability to communicate effectively across different cultures and teams.
- Demonstrates strong client-focus, planning skills, resilience under pressure, and adaptability to changing environments.