Branch Operations Manager| Tiruchirappalli
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTrichyOn-siteDirect career pageEst. 4.5–9 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and oversee all daily branch operations including cash handling, clearing, account opening, and service requests ensuring adherence to compliance norms.
- Ensure audit compliance through controls like EOD reconciliation, KYC accuracy, and timely resolution of audit observations.
- Collaborate with sales and service teams to improve customer experience and implement service quality improvements based on metrics.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; Banking certifications preferred.
- Preferred certifications: JAIIB/CAIIB.
- Not explicitly mentioned: notice period or strict location constraints, although role is based in Tiruchirappalli.
Ideal Candidate Profile
- Experienced in managing retail branch operational processes with strong knowledge of RBI, KYC/AML, and audit compliance.
- Capable of working in compliance-focused, metrics-driven environment with operational ownership.
- Demonstrates ability to collaborate cross-functionally with sales and service teams to enhance customer experience and operational effectiveness.