Principal CRM Consultant - SAP S/4HANA Service Management
Global Business Ser 4u10+ yrsDelhi NCR, Daman, Diu, JammuOn-siteDirect career pageEst. 20–35 LPA
Posted 23h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead design and implementation of Service CRM solutions in SAP S/4HANA focusing on service request, order, and contract management.
- Integrate Service CRM with Sales and Distribution (SD), Financial Accounting (FI), and Materials Management (MM) modules.
- Provide expertise across project lifecycle including requirements gathering, testing, user training, and cutover activities.
Minimum Requirements
- 10+ years of SAP CRM experience including Service Management.
- At least 2 full-cycle implementations in SAP S/4HANA Service CRM.
- Deep understanding of One Order Framework and Customer Management in S/4HANA.
- Strong integration experience with SD, FI, and MM modules.
Ideal Candidate Profile
- Experienced Principal-level consultant with hands-on configuring and delivering S/4HANA Service CRM solutions.
- Proficient in managing cross-functional integrations and working with business stakeholders to refine requirements.
- Skilled in guiding workshops, leading junior consultants, and collaborating across offshore and onsite teams.