Manager Collaboration M365 SME
M&G plc (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 18–30 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide expert guidance on Microsoft 365 collaboration services including Exchange Online, Teams, SharePoint Online, and Intune, supporting identity/access management and ensuring smooth operations.
- Lead resolution of complex service issues and manage incident response to restore collaboration services efficiently.
- Drive platform improvements, security and compliance controls, and collaborate on technology upgrades and transformation initiatives, while managing a team of technical engineers and influencing senior stakeholders.
Minimum Requirements
- Expertise in Microsoft 365 collaboration services and associated platforms (Exchange Online, Teams, SharePoint Online, Intune).
- Experience with identity and access management processes in partnership with IDAM teams.
- Experience leading technical teams and acting as project manager through ideation to delivery phases.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in cross-functional collaboration with Architecture, Infrastructure, Security, and Network teams to deliver end-to-end service.
- Familiarity with Agile methodologies and tools such as Jira and Confluence for process improvement and project management.
- Demonstrated ability to manage technical debt, focus on scalability, resilience, security, and articulate business value to senior stakeholders with confidence.