Branch Operations Manager| Hosakote
CSB Bank Limited (company site, opens in a new tab)3–9 yrsKarnatakaOn-siteDirect career pageEst. 5–8 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage daily branch operations including cash, vault, ATM, locker, end-of-day processes and reconciliations.
- Ensure compliance with audit and regulatory requirements; prepare for audits and resolve observations timely.
- Track service metrics such as turnaround time, first-time resolution, complaints and implement root cause analysis to address issues.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; banking certifications preferred.
- Preferred certifications: JAIIB/CAIIB.
- Not explicitly mentioned: notice period and strict location constraints besides Hosakote.
Ideal Candidate Profile
- Experience operating in a heavily compliance and audit-driven branch banking environment.
- Capable of handling end-to-end operational controls and improving customer service metrics through data analysis.
- Skilled in training frontline staff on process and compliance updates with a focus on operational discipline.