Assistant Facility Manager - Soft Services
JLL (company site, opens in a new tab)5–7 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide administrative and operational support to the Facilities Management team at Deloitte, Hyderabad, ensuring smooth daily facility operations.
- Oversee Helpdesk operations, Front Office, Housekeeping, and Cafeteria services including vendor management and service quality assurance.
- Prepare FM reports, manage shift rosters, and coordinate service delivery to meet client SLA targets and handle escalations effectively.
Minimum Requirements
- Graduate in any discipline.
- 5 to 7 years of experience in facilities management.
- Location requirement: On-site at Bengaluru, Karnataka.
- Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in vendor coordination and managing multiple soft services (helpdesk, housekeeping, cafeteria, front office) within commercial facility settings.
- Ability to manage escalations and ensure timely resolution of operational issues, indicating strong problem-solving and leadership in FM context.
- Familiar with preparing and managing reports and shift schedules, demonstrating organizational and communication skills aligned with client satisfaction focus.