Lead Infrastructure Services Delivery Engineer
DTCC (The Depository Trust & Clearing Corporation) (company site, opens in a new tab)6+ yrsHyderabadOn-siteDirect career pageEst. 18–32 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and maintain expertise in Ping Identity products focusing on secure access management, governance, and SSO enablement.
- Provide end-to-end production support for access management platforms, ensuring high availability, incident resolution, and SLA adherence including participation in change implementations, disaster recovery, and critical incident support outside normal hours.
- Collaborate with engineering teams for SSO onboarding, integration, platform enhancements, and contribute to automation initiatives using scripting or programming.
Minimum Requirements
- Minimum 6 years of related experience.
- Bachelor's degree preferred or equivalent experience.
- Ability to work rotational shifts including early morning, afternoon, weekends, and outside standard business hours for critical incident support.
- Experience with access management platforms and knowledge of Ping Identity products or similar is mandatory.
Ideal Candidate Profile
- Experienced in balancing production support responsibilities with engineering-driven platform enhancements in access management environments.
- Comfortable working in a global team setup with rotational shifts and proactive in continuous learning of new tools and security capabilities.
- Strong operational ownership mindset demonstrated through incident, problem, and change management with tools like ServiceNow and automation scripting skills.