Pre-Sales Consultant
Intense Technologies Limited (company site, opens in a new tab)5–7 yrsMumbaiOn-siteDirect career pageEst. 8–14 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Own customer discovery by engaging stakeholders to identify business objectives, communication challenges, and operational gaps.
- Design and recommend CPaaS and omnichannel communication solutions aligned with customer needs, including developing business use cases and solution blueprints.
- Support the sales lifecycle through workshops, presentations, proposal development, and collaboration with Product and Engineering teams to align solutions with customer expectations.
Minimum Requirements
- 5-7 years of experience in Pre-Sales, Solution Consulting, Business Consulting, Business Analysis, or Solution Design roles.
- Strong knowledge of CPaaS platforms, omnichannel communication, and digital customer engagement ecosystems.
- Experience conducting workshops, discovery sessions, and business requirement discussions.
- Location: Mumbai.
Ideal Candidate Profile
- Experienced in customer communications and digital engagement within CPaaS ecosystems, comfortable engaging with business stakeholders to translate requirements into solutions.
- Proven ability to collaboratively work with Sales, Product Management, and Engineering teams across the sales and solution delivery lifecycle.
- Background in industries with customer-intensive operations such as BFSI, Insurance, Telecom, or Retail is preferred but not mandatory.