Associate C2C Cash Applications Process Expert
Capgemini (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 5–8 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage day-to-day client Accounts Receivable portfolio ensuring delivery of high-quality service per agreed SLAs.
- Achieve cash collection and aging targets while handling standard cash application transactions and customer account clearing.
- Develop and implement collection strategies, resolve escalations promptly, and continuously improve credit management processes.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Domain expertise in Cash Applications and credit management processes.
- Strong communication and negotiation skills for handling complex account reconciliations and stakeholder interactions.
- Not explicitly mentioned: degree requirements, notice period, or location/on-site mandates.
Ideal Candidate Profile
- Experienced in managing complex Accounts Receivable portfolios with a focus on cash collections and credit control.
- Able to develop and execute collection and credit management strategies addressing problematic customers.
- Effective communicator capable of interacting across various organizational levels and driving desired outcomes through negotiation and solution development.