IT Analyst Applications - File Transfer Administrator
Caterpillar Inc. (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Administer and support enterprise file transfer platforms, mainly IBM MQ and Managed File Transfer solutions, ensuring secure and reliable data movement globally.
- Respond to and resolve support tickets, troubleshoot file transfer and connectivity issues, and maintain platform stability with cross-region teams.
- Engage proactively with customers and vendors for incident management, system upgrades, and document operational procedures.
Minimum Requirements
- Experience with IBM MQ Managed File Transfer (MFT) and secure file transfer protocols like SFTP and FTPS.
- Ability to troubleshoot and resolve file transfer incidents in a global support environment with US and India teams.
- Work onsite in Bangalore, India, five days a week; visa sponsorship not available.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in enterprise-level file transfer administration with strong operational ownership and urgency.
- Skilled in cross-regional collaboration and customer engagement for complex incident resolution.
- Familiarity with IBM integration technologies (App Connect Enterprise, DataPower) and willingness to support additional file transfer tools (e.g., GoAnywhere).