Operations Manager
JLL (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage site operations to ensure properties meet quality standards and operational excellence across multiple pillars: brand, clients, people, and platform.
- Drive client relationship management with regular reviews and achieve high satisfaction scores; handle escalations and operational transitions effectively.
- Oversee vendor management, compliance, financial performance, team development, technology implementation, and continuous improvement initiatives onsite in Hyderabad.
Minimum Requirements
- Location: Must be willing to work On-site in Hyderabad, Telangana.
- Work Experience Required: Not explicitly mentioned in the JD.
- Must have experience with property management systems, vendor and contract management, and client relationship handling in residential property management context.
- Scheduled Weekly Hours: 48 hours per week.
Ideal Candidate Profile
- Experienced in operational excellence and quality management within residential property or housing complex environments.
- Comfortable managing cross-functional teams, vendors, and leveraging technology tools (e.g., SOPs, complaint management software) to improve property management.
- Able to handle compliance, financial controls, and client/vendor communications strategically to enhance service delivery and business development support.