Customer Service & Operations Credit Analyst
NatWest Group (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 13h ago
Reach people at NatWest Group
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at NatWest Group you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Process, authorise, and investigate all credit operations transactions within KPIs and service level agreements.
- Review loan applications, disclosures, and credit evaluations to support credit decisions.
- Identify and implement process improvements to enhance customer and business experience.
Minimum Requirements
- Experience in credit operations or related credit analysis roles at a senior analyst level.
- Customer service abilities and knowledge of industry and regulatory trends.
- Ability to manage stakeholder relationships effectively.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Has strong credit operational knowledge with experience authorising and investigating credit transactions.
- Skilled in analysing and improving credit processes with a focus on customer and business outcomes.
- Operates effectively in fast-paced environments, balancing multiple priorities and deadlines.