Assistant Manager, Service Delivery (EPT)
FLEET MANAGEMENT (company site, opens in a new tab)7–10 yrsMumbaiOn-siteDirect career pageEst. 8–14 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Plan recruitment and allocation of 2nd and 3rd Officer seafarers according to company selection matrix and budget constraints.
- Coordinate with candidates, training department, and foreign agents to ensure timely joining, certification, and course completion.
- Handle daily queries from seafarers and their families related to joining, documentation, promotions, and grievances, including negotiation on wages and vessel assignments.
Minimum Requirements
- Master's degree with expertise in talent attraction, assessment, and selection.
- 7 to 10 years of experience in recruitment/planning, specifically in the shipping industry dealing with sea-based requirements.
- Proven knowledge of internet-based recruiting tools and leveraging social networking and referral networks for sourcing talent.
- Work Experience Required: 7 to 10 years in recruitment/planning in shipping industry.
Ideal Candidate Profile
- Experienced individual contributor skilled in managing end-to-end recruitment and planning for maritime officer roles.
- Familiar with leveraging online sourcing, social networking, and industry associations to attract passive talent.
- Able to manage multiple stakeholders including candidates, training teams, and international agents for effective service delivery.