Application Support Analyst with SRE
Citi (company site, opens in a new tab)5–8 yrsPuneHybridDirect career pageEst. 12–22 LPA
Posted 13h ago
Reach people at Citi
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Citi you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide technical support and incident resolution for critical business applications, ensuring system stability and performance within a global financial services context.
- Serve as liaison among end users, technology teams, and vendors to triage, escalate, and resolve application issues with long-term fixes.
- Participate in application release lifecycle and disaster recovery testing, driving support improvements focused on operational efficiency and system reliability.
Minimum Requirements
- 5-8 years of experience in application support or a closely related technical discipline.
- Hands-on experience with middleware platforms (WebLogic, WebSphere) or containerized environments (OpenShift, ECS).
- Knowledge of Site Reliability Engineering (SRE) principles and experience with cloud platforms (AWS, Azure, GCP).
- Bachelor's degree or equivalent practical experience.
Ideal Candidate Profile
- Experienced in incident management and application support within complex, large-scale financial technology systems.
- Able to navigate cross-functional coordination between business, technology teams, and vendors effectively under pressure.
- Familiar with monitoring tools (Splunk, Grafana, ELK Stack, Datadog) and automation scripting (Python preferred) to enhance system reliability and support processes.