Senior Software Engineer_WMS, Global Converse, ITC
Converse (company site, opens in a new tab)6+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide advanced L2/L3 hands-on technical support, maintenance, configuration, and enhancement for Manhattan WMi (IBMi Platform) supporting North America and Belgium warehouse distribution centers.
- Troubleshoot complex warehouse management system incidents, perform root cause analysis, implement approved fixes, and support integrations, deployments, and reporting.
- Collaborate with cross-functional teams and provide technical guidance, documentation, and operational support including participating in on-call rotations and hypercare activities.
Minimum Requirements
- Bachelor's degree in Computer Science, Information Systems, Supply Chain Technology, Engineering, or related field, or equivalent experience.
- Minimum 6+ years in Warehouse Management Systems support with at least 4+ years hands-on experience with Manhattan WMi (IBMi Platform).
- Strong expertise in IBM i (IBMi/AS400) platform support including RPG/RPGLE, CL, DB2 for i (SQL), batch processing, job logs, and troubleshooting.
- Experience with Manhattan WMi configuration, SQL/database troubleshooting, integrations, batch processing, and advanced L2/L3 production support in a high-priority environment.
Ideal Candidate Profile
- Senior-level professional with deep technical and operational expertise in Manhattan WMi and IBM i platform within large-scale distribution or supply chain environments.
- Experience working with multiple cross-functional teams across regions and time zones supporting global supply chain logistics.
- Capable of independently managing complex incident resolution, technical configuration changes, and contributing to process improvements while collaborating closely with leads and vendors.