Inside Sales Manager
First Source Energy IndiaIndoreOn-siteDirect career pageEst. 5–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own customer communications including handling calls and emails related to solar installation process, designs, billing, and system monitoring.
- Assist customers in activating their solar systems over the phone and maintain relationships throughout the contract term.
- Manage and update customer relationship management portal and coordinate with internal teams to improve customer experience.
Minimum Requirements
- Excellent written and verbal communication skills.
- Strong customer service skills with ability to provide Tier-1 technical support and handle escalated inquiries.
- Education: Any Graduate or Postgraduate; Doctorate not required.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Comfortable working in a fast-paced, entrepreneurial, team environment.
- Able to independently make decisions and solve problems with a highly analytical, data-driven approach to customer service.
- Experienced in inside sales or sales management with strategic thinking and strong follow-up skills.