Manager, Site Reliability Engineer (Production Engineering)
Zscaler, Inc. (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted 2h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and grow a team of Production Engineers accountable for the reliability, availability, and scalability of global large-scale production services.
- Drive an automation-first culture by eliminating manual toil and improving workflows through building resilient, self-healing systems and tools.
- Implement and mature observability practices (monitoring, alerting, SLIs/SLOs) and lead high-severity incident response to improve platform resilience and reduce Mean Time to Mitigate (MTTM).
Minimum Requirements
- 8+ years experience managing reliability, scalability, and availability for large-scale production services.
- 4+ years people management experience leading engineering, SRE, or Production Engineering teams.
- Strong technical background with proficiency in production engineering, infrastructure or SRE; programming skills in Python, Go, or similar; and a solid foundation in networking protocols, Linux systems, and distributed architecture.
- Foundational understanding of AI/ML technologies and experience leveraging or securing AI-driven solutions within the functional domain.
Ideal Candidate Profile
- Experienced in leading operational excellence efforts with strong ownership in a 24/7 mission-critical environment and structured operational practices.
- Demonstrates technical leadership with deep knowledge of reliability engineering, incident management, and scalable distributed systems.
- Capable of fostering a collaborative environment and partnering cross-functionally to influence architecture for resilience and maintainability.