Training Team Lead: Field Operations
Instawork (company site, opens in a new tab)3–6 yrsBengaluruOn-siteDirect career pageEst. 8–15 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead the nationwide training function for Field Operators, including curriculum development, certification standards, and training quality assurance.
- Hire, manage, and deploy a traveling multi-city team of Trainers and Junior Trainers, ensuring consistent training delivery and performance.
- Analyze raw operational data to evaluate training effectiveness and field readiness, and maintain professionalism standards for Field Operators onsite.
Minimum Requirements
- 3–6 years of experience including hands-on training and team management in field operations or related functions.
- Extensive travel across India is mandatory; role is Bengaluru-based but requires multi-city field travel.
- Proficiency in Excel or Google Sheets for data analysis of training and operational performance.
- Strong verbal communication in multiple Indian languages; ability to deliver training and coaching.
Ideal Candidate Profile
- Experienced in managing or leading a distributed training team and capable of setting and enforcing standardized training curricula and certification criteria.
- Comfortable making and maintaining firm pass/fail and performance decisions based on objective data and operational metrics.
- Operates effectively in a high-travel, multi-location environment, emphasizing training quality, professional conduct, and continuous improvement.