Senior Director - Operations
Everise (company site, opens in a new tab)ChandigarhOn-siteDirect career pageEst. 30–45 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and coach a team of Operations Managers to achieve client deliverables and maintain high performance standards.
- Monitor and evaluate operations performance against KPIs, providing ongoing support and corrective action to management.
- Manage cross-functional coordination (HR, Recruitment, Training, Quality, Technology, Facilities, Security) to meet local expectations and client standards.
Minimum Requirements
- Experience managing multiple operations teams, including direct and dotted-line reports.
- Demonstrated client-facing leadership and communication skills.
- Work Experience Required: Not explicitly mentioned in the JD.
- Location or notice period requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Proven ability to lead operations in complex, multi-disciplinary service environments.
- Experience in managing performance through KPI monitoring and corrective action plans.
- Skilled in stakeholder management including client engagement and cross-functional team coordination.