Senior - Product Support Analyst
HCA Healthcare UK (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Design and support interfaces between HCA's HIS systems, Advanced Clinical Products, and Legal Medical Record/EMR systems.
- Provide maintenance and routine support for McKesson Horizon Patient Folder (HPF) product implementation and its data/document import interfaces.
- Collaborate with business partners, project teams, and vendors to enhance product functionality and operational processes.
Minimum Requirements
- 5+ years of experience in relevant product support or healthcare IT roles.
- Bachelor's Degree preferred (not strictly mandatory).
- Experience with McKesson Horizon Patient Folder, including its data/document import interfaces like Transaction Manager, BDI, and COLD Agent.
- PowerShell programming skills for custom development; knowledge of Microsoft technologies (.NET, VBScript) and/or Java required.
Ideal Candidate Profile
- Experienced in integration/customization for Meditech modules (5.x, 6.0, Client/Server, Magic) and/or Epic, with NPR scripting abilities.
- Deep understanding of application integration, including integration engines like BizTalk and Cloverleaf, plus SQL scripting and relational database management systems.
- Ability to maintain and enhance complex healthcare IT products, showing operational ownership in multi-technology environments involving clinical applications and document management.