Regional Lead, Workplace Experience Lead
JLL (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 25–45 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop regional workplace experience strategies to enhance employee and guest experiences across multiple sites.
- Partner cross-functionally to scale and standardize hospitality-led workplace services including reception, concierge, amenities, wellbeing, and events.
- Manage service delivery performance, vendor relations, and drive continuous improvement aligned with business objectives and budget goals.
Minimum Requirements
- Bachelor’s degree mandatory.
- Minimum 8 years of experience in hospitality soft services, facilities management, workplace experience, or operations.
- Strong leadership in managing workplace experience or hospitality programs in complex, multi-site environments.
- On-site location requirement: Bengaluru, Navi Mumbai, or Pune, India.
Ideal Candidate Profile
- Experienced in leading regional workplace experience with strong stakeholder management and cross-functional collaboration.
- Analytically strong with financial acumen to develop practical, data-driven solutions and business plans.
- Proven ability to drive service excellence, change management, and standardization initiatives in matrixed organizations.