10+ yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end occupant and guest experience across assigned city portfolio, focusing on workplace engagement and service excellence.
- Manage client relationships and ensure delivery meets or exceeds contract KPIs and SLAs, including compliance with health, safety, and financial controls.
- Lead and develop workplace experience teams, oversee operations, vendor management, and implement client/regional initiatives and technology rollouts.
Minimum Requirements
- Minimum 10+ years experience in facility management or hospitality industry managing large facility operations.
- Bachelor's degree (any discipline), with preference for facilities management, building, business or related fields is a plus but not mandatory.
- Fluent in English; Location requirement: On-site in Bengaluru, Karnataka.
- Scheduled weekly hours: 48.
Ideal Candidate Profile
- Experienced leader skilled in managing multi-disciplinary teams and large-scale facility operations with client-facing accountability.
- Strong operational and strategic thinker who can implement technology, improve processes, and manage complex vendor and client relationships.
- Capable of working in a fast-paced environment with proactive client and stakeholder management including problem-solving under ambiguity.