Level II - Collaboration Platform Engineer
HCA Healthcare UK (company site, opens in a new tab)5–7 yrsHyderabadOn-siteDirect career pageEst. 12–22 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own business alignment, adoption, and value realization of HCA Healthcare's collaboration technologies portfolio.
- Partner with business stakeholders, engineers, vendors to translate business needs into scalable solutions and improve user experience and governance.
- Enhance product utilization, AI adoption, vendor relationships, and platform enhancements with significant autonomy and influence on product lifecycle and governance.
Minimum Requirements
- 5-7+ years as Product or Business Analyst in corporate environment.
- Bachelor's Degree in Computer Science, Management Information Systems, Software Engineering, or related technical field.
- Strong knowledge of enterprise collaboration and productivity platforms including Cisco Webex, Adobe solutions, work management, video on demand, digital signage.
- Experience with business requirement gathering, product lifecycle, user adoption, licensing, vendor coordination, and support escalation management.
Ideal Candidate Profile
- Experienced in managing broad SaaS-based collaboration technology portfolios and complex vendor relationships.
- Capable of translating technical product capabilities and AI features into business relevant terms for diverse stakeholders.
- Ability to deliver white glove support and manage senior escalations professionally in high visibility or regulated enterprise environments.