Branch Operations Manager| Kailashpur
CSB Bank Limited (company site, opens in a new tab)3–9 yrsUttar PradeshOn-siteDirect career pageEst. 4–8 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage branch operational activities including daily controls like cash, vault, ATM, locker, EOD, and reconciliation.
- Ensure compliance with audit and regulatory requirements and prepare for audits/inspections, resolving observations on time.
- Track key service metrics (TAT, FTR, complaints), implement root cause analyses and fixes, and support cross-selling and digital banking adoption.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; Banking certifications preferred (JAIIB/CAIIB preferred).
- Experience in account opening/KYC processes including CKYC uploads.
- Not explicitly mentioned: specific notice period or mandatory location constraints.
Ideal Candidate Profile
- Experience in managing branch branch operations with strong focus on compliance and audit readiness.
- Ability to handle operational controls and service quality metrics to drive efficient service delivery.
- Comfortable training frontline staff and handling cross-functional responsibilities including sales activation and inventory management.