Senior Director - Operations & Transformation
PanAgora Asset Management, Inc. (company site, opens in a new tab)18+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and oversee all operational functions and leadership teams at the Bangalore Global Capabilities Centre, driving performance and service delivery across multiple business functions.
- Own the strategic growth, transformation initiatives, and capability expansion roadmap for India operations, including workforce planning and operational strategy development.
- Manage stakeholder relationships and serve as the primary liaison between Canada-based executives and Bangalore teams to align priorities and governance.
Minimum Requirements
- Bachelor’s degree in Business, Economics, Arts, Commerce, Engineering, or related disciplines.
- At least 18 years of progressive leadership experience in customer service, operations, shared services, or global capability centres within financial services, insurance, or benefits administration.
- Minimum 8 years in senior leadership roles managing large-scale operations and multiple teams.
- Work Experience Required: 18+ years leadership experience; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced leader in large-scale financial services or insurance operations familiar with transformation and operational excellence programs.
- Proven ability to manage complex, multi-geography stakeholder environments and influence senior executives with strong business acumen.
- Strategic thinker with a record of building high-performing leadership teams and driving organizational growth within matrixed global organizations.