Service Coordinator
Johnson Controls (company site, opens in a new tab)2–5 yrsPuneOn-siteDirect career pageEst. 4–7 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Manage accurate and timely order processing and execution, ensuring customer satisfaction and smooth service delivery.
- Maintain and update service-related data in SAP, supporting marine and navy customer interactions.
- Support pricing approvals, coordinate service activities, and collaborate cross-functionally to meet operational and financial objectives.
Minimum Requirements
- 2-5 years of experience in Service Coordination, Customer Support, Order Management, or Inside Sales.
- Experience with SAP or similar ERP systems.
- Not explicitly mentioned in the JD: mandatory educational qualifications.
- Not explicitly mentioned in the JD: notice period or location constraints.
Ideal Candidate Profile
- Experienced in service coordination with exposure to Marine, Navy, Industrial Services, Fire & Safety, or Engineering Services sectors preferred.
- Strong coordination and stakeholder management skills, indicating ability to interface effectively across teams.
- Proficiency in Microsoft Office, especially Excel, to manage reporting and documentation tasks.