Senior Site Reliability Engineer
Pitney Bowes (company site, opens in a new tab)4–6 yrsPuneOn-siteDirect career pageEst. 14–22 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Ensure availability and operational stability of critical infrastructure services hosting revenue-generating products and business applications.
- Lead major incident management, problem detection, root cause analysis, and corrective actions to prevent issue recurrence.
- Drive system performance optimization, automation for toil reduction, and collaborate with cross-functional teams to improve monitoring, alerting, and service quality metrics.
Minimum Requirements
- 4-6 years relevant Site Reliability Engineering experience with infrastructure support services.
- Graduate or Post-Graduate degree, preferably in computer science or related field.
- Hands-on experience with scripting languages (shell scripts, Perl, Python, PowerShell) and infrastructure as code tools (Ansible, Terraform, CloudFormation) is desirable.
- Experience using monitoring/alerting tools such as Dynatrace, Splunk, CloudWatch, Grafana, SumoLogic, or OpsGenie.
Ideal Candidate Profile
- Experienced in complex data center and cloud hosting environments supporting multi-tiered business applications.
- Skilled at cross-functional collaboration with product development, operations, and leadership teams to drive service improvements.
- Proficient in incident management processes including change control, problem management, and reporting KPIs to leadership with strong accountability for service quality.