Senior Associate Technical Services Cross Technology Systems Integration Specialist
NTT (NTT Group) (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 8–15 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Owns configuration, installation, and break/fix activities across two or more technologies including Networking, Data Centre, Security, Collaboration, Customer Experience, and End User Compute.
- Responsible for problem resolution during project lifecycle and escalates complex issues to third parties as needed.
- Maintains project administration, documents standard operating procedures, and conducts basic presentations for customers.
Minimum Requirements
- Bachelor's degree or equivalent in IT, Computing, or related field.
- Valid collaboration-related certification such as CCNP Collaboration or equivalent relevant certifications in Networking, Security, Data Center, Customer Experience or End User Compute.
- Moderate level of experience in technical implementation engineering in relevant technology domains and client engagement.
- Work Experience Required: Moderate level of experience across relevant technical domains; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Developing subject matter expertise across two or more technical domains with ability to handle low to medium complexity incidents independently.
- Able to engage with clients including conducting presentations and troubleshooting during projects.
- Experience or certification focus aligned with specialization areas such as Collaboration (Cisco), Networking (Cisco, Juniper), Security (Azure Security, SIEM), or Data Center technologies.