Senior Hotel Partner Solutions Specialist
Expedia Group, Inc. (company site, opens in a new tab)GurugramOn-siteDirect career pageEst. 28–45 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage 24x7 production support for hotel partner technical services, leading investigations and remediation of complex, high-impact issues.
- Operate and configure cloud infrastructure using automation and Infrastructure as Code; monitor and improve solutions within continuous integration and deployment environments.
- Lead small technical projects and contribute to infrastructure initiatives, preparing incident reports and driving process improvements to enhance partner and traveler experiences.
Minimum Requirements
- Bachelor’s degree in computer science, IT, engineering or related technical field, or equivalent experience.
- Relevant experience in technical operations, production support, infrastructure or similar environments involving complex issue resolution.
- Experience with cloud infrastructure, automation, Infrastructure as Code, operational tools, and continuous integration/deployment.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experienced in managing operational support in 24x7 technical environments with complex system knowledge.
- Comfortable leading cross-functional technical investigations and small projects, with ability to communicate complex issues clearly.
- Familiar with cloud platforms (preferably AWS), automation, software development principles, and mentoring junior analysts.