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Global Support Contract Specialist
Salesforce, Inc. (company site, opens in a new tab)3+ yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide high-level internal support and guidance to Account Executives on deal structure, quote creation, contract support, ACV calculations, and compliance with revenue and company policies.
- Advise on pricing strategies and deal structuring to maximize revenue and ensure adherence to company guidelines, collaborating with Sales, Revenue Recognition, and Legal teams on contract issues and negotiations.
- Ensure SOX compliance, participate in process improvement projects, create/update internal policies, and support resolution of billing disputes by liaising with multiple internal departments.
Minimum Requirements
- Minimum 3+ years experience in sales operations or order management.
- Strong knowledge of pricing, deal strategy, ACV calculations, deal structuring, and pricing/discount approval processes.
- Exceptional research, problem-solving, and interpersonal communication skills with the ability to work independently and manage multiple deadlines in a fast-paced environment.
- Work Experience Required: 3+ years in relevant sales operations or order management roles.
Ideal Candidate Profile
- Experienced in advising Account Executives with pricing and contract negotiations within revenue policy constraints in a high-growth, fast-paced environment.
- Detail-oriented with proven ability to manage compliance (including SOX) and cross-functional collaboration (Sales, Legal, Revenue Recognition).
- Comfortable working mostly independently while contributing to team knowledge sharing and process improvements; experience with Salesforce platform preferred but not mandatory.